Please note: R450 delivery fee to all areas within 55km of our factory in Montague Gardens.

PRIVACY POLICY

Last updated: June 30, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It explains your privacy rights and how South African law, including the Protection of Personal Information Act (POPIA), protects you.

We use your personal data to provide and improve our service. By using the website, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

Definitions

  • Account: A unique account created for you to access our services.
  • Company: Peninsula Bed Sales (Pty) Ltd, located at Unit 2, Longclaw Drive, Montague Gardens, Cape Town, South Africa.
  • Cookies: Small files placed on your device to track website usage and enhance your experience.
  • Country: South Africa
  • Device: Any device capable of accessing the service, such as a mobile phone or computer.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: The website accessible from https://pbsbeds.co.za
  • Service Providers: Third-party companies or individuals employed by the Company to support the service.
  • Usage Data: Automatically collected data generated by the use of the website
  • You: The individual accessing the service or the entity on whose behalf the service is used.

Types of Data Collected

Personal Data

We may collect personally identifiable information such as:

  • Full name
  • Email address
  • Phone number
  • Physical address

This data is collected when you place an order, complete a contact form, or communicate with us.

Usage Data

We collect information about how you interact with our site, such as:

  • IP address
  • Browser type/version
  • Time spent on pages
  • Device type and operating system

Tracking Technologies and Cookies

We use both session and persistent cookies to:

  • Authenticate users
  • Store preferences
  • Improve website functionality

You can manage cookie settings in your browser.

Use of Your Personal Data

We use your personal data to:

  • Provide and maintain our service
  • Process and deliver orders
  • Contact you regarding orders, updates, or support
  • Send promotional content (only if you opt in)
  • Improve our marketing and user experience
  • Comply with legal obligations

Sharing Your Personal Data

We may share your data with:

  • Service Providers: To process orders, manage delivery, and support the website.
  • Business Partners: To offer special promotions or services.
  • Affiliates: Under strict adherence to this Privacy Policy.
  • Legal Authorities: If required to comply with legal obligations.

We do not sell or rent your personal data.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Transfer of Your Personal Data

Your data may be transferred and stored in locations outside South Africa, but we ensure adequate protections and comply with POPIA.

Security

While no method of online transmission is 100% secure, we use commercially acceptable practices to protect your data.

Children’s Privacy

Our services are not directed to individuals under 13. If we learn that we’ve collected data from a child without parental consent, we will delete it promptly.

Your Rights Under POPIA

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at: jarred@pbsprings.co.za

Embedded Content and Third-Party Links

Articles on this site may include embedded content (e.g., videos, images). Such content behaves as if you visited the source website, which may collect your data. We advise you to review their privacy policies.

Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. You are advised to review it regularly.

Contact Us

If you have any questions about this Privacy Policy:

Thank you for trusting Peninsula Bed Sales.