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Please note: R400 delivery fee to all areas within 65km of our factory in Montague Gardens.
PBS Beds Warranty

CUSTOMER HELP

ORDERS & SHIPPING

Common purchase queries answered

We offer same or next day delivery provided the stock is available.

Any changes can be made through our logistics manager. He can be contacted via email on jarred@pbspring.co.za

Please call us on our office line on 021 180 4767

We are a VAT registered company and all prices include 15% TAX

We only ship to areas within Cape Town. Please contact us if you are unsure about your area.

You are free to collect the order one you have received confirmation from our sales team.

Please note: Peninsula Bed Sales reserves the right to sell goods not collected within 3 months, to defray costs.

RETURNS & EXCHANGES

If you need to swap an item

Should you wish to return a product purchased from Peninsula Bed Sales it must be both unused and returned in its original packaging.

Returns and refunds are accepted within 7 days provided that the item is both unused and returned in its original packaging.

If you would like to return your item, please send an email to jarred@pbspring.co.za or contact us on 021 180 4767 within 7 days of receiving your order.

The customer will be responsible for the transport costs involved in collecting the bed. This transport cost will be deducted from the amount to be refunded to the customer. Please note that the original delivery fee will not be refunded.
Should your merchandise be delivered damaged, please ensure that it is recorded on our copy of the delivery note and that the problem be communicated with us as soon as possible.

Please note that there is a 25% cancellation fee.

Should your merchandise be damaged, please ensure it is recorded on our copy of the delivery note and that the problem be communicated with our delivery team as soon as possible.

Please call us on our office line on 021 180 4767.

Please email our logistics manager, Jarred on jarred@pbspring.co.za

Yes you can. Please contact us as soon as possible with your order number so we can assist you.  Send an email to jarred@pbspring.co.za or contact us on 021 180 4767.  Please note there are cancelation policies in place on custom orders such as headboards and extra length beds.  A 25% cancellation fee will be charged for cancellation.

Yes you may. Manufacturing lead time on an out of stock item is up to 5 working days.